Refund policy

As long as no paid lesson has been opened, a purchase is refunded on simple request within fourteen days of payment, no reason needed. The first two lessons of every course are open to all and do not count as paid lessons.

Once the first paid lesson is opened you lose the right of withdrawal under EU law, as stated on the payment page before you confirm.

We refund when the situation warrants it: a course that does not match its description, a technical fault that stops you following it, a double charge. Each request is looked at individually.

Write to info@omnilearn.org from your account email, naming the course.

The refund goes back to the original payment method, in the payment currency. Allow five to ten business days before it shows on your statement; that delay depends on your bank.

When the refund is recorded, access to the course closes. You can buy it again later.

A donation is not a course purchase and is not refundable, except for an obvious error reported quickly.